Privacy Policy
Last updated: 7/26/2025
At Sero, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our writing service.
Information We Collect
Account Information
When you create an account, we collect your email address and any profile information you choose to provide.
Content Data
We store the documents and text you create within Sero to provide our writing and AI feedback services.
Usage Information
We collect information about how you interact with our service, including features used and performance metrics.
How We Use Your Information
- • Provide and improve our writing assistance services
- • Process your content through AI models to generate feedback and suggestions
- • Maintain and secure your account
- • Communicate with you about service updates
- • Analyze usage patterns to improve our product
AI Processing
Your content may be processed by AI models to provide writing suggestions and feedback. We implement measures to ensure this processing is secure and your content remains private. AI processing is performed to enhance your writing experience and is not used to train AI models on your specific content without explicit consent.
Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest. Your documents are stored securely and are only accessible to you and our systems necessary for service operation.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information or content to third parties, except:
- • With your explicit consent
- • To comply with legal obligations
- • To protect our rights and the safety of our users
- • With service providers who assist in our operations (under strict confidentiality agreements)
Your Rights
You have the right to:
- • Access and download your data
- • Correct inaccurate information
- • Delete your account and data
- • Object to certain data processing
- • Data portability
Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes. You can control cookie settings through your browser.
Data Retention
We retain your account information and content for as long as your account is active or as needed to provide services. You can delete your account at any time, after which your data will be permanently removed within 30 days.
Children's Privacy
Sero is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at will@sero.page